A good place to start

The Untangling Day

One day with your team, mapping where the hours go

Your team has the process on paper and the way the work actually moves. The Untangling Day maps the second one.

We bring your people together for a day and follow the work from the first customer conversation to the thing that’s delivered: who does what, where it waits and where the hours disappear.

Then, together with you, we sort every step into three groups. Automate it, assist it, or keep it human.

It runs like a good film. In act one everyone’s sceptical, in act two the ideas start moving, and by act three your team leaves with a plan they made together.

$3,500 ex GST. Every Brigid engagement starts here, because the day is where we choose what to build first and set its scope.

Book your Untangling Day

Good for

Your team’s carrying more repetitive work every quarter.
You’ve been asked to find efficiency and want your team to own the answer.
You’ve been handed new tools and want a plan for using them well.
A project has lost direction, or a decision keeps circling.

By the end of the day

A map of how your team’s work really moves.
Every step sorted into automate, assist or keep human, by the people who do it.
The first project to build into, chosen together.
Your starting hours, counted, so the time saved can be measured later.
A written plan and the scope for what to build first, with an owner for each next step.
Bring between 4 and 10 of your people. Fewer than 4 and it’s a chat, and more than 10 and it’s a conference.

Start a conversation

Untangle this.

Before the day, you’ll fill in a short form about your team, your tools and where the hours go, so we start with the facts on the table. Outside Sydney, we run it on Google Meet as two half-days. Payment runs through Stripe, or we’ll send an invoice if you pay that way.

Book your Untangling Day

Questions first? Your enquiry goes directly to the Velvet Onion team.