Evergen - AMP Capital & CSIRO

Powering Australian homes with solar.

In partnership with CSIRO, AMP Capital asked Velvet Onion to design a seamless solar energy service experience, from quote to installation to client management apps and optimisation.

What We Did

Mapped customer journeys to identify & improve on pain points

Designed a comprehensive service experience for installations

Developed tools to enable customers to manage energy efficiency

The Result

A national rollout of Evergen, delivering clean energy solutions to homes. Our approach maintained customer confidence during delays, transforming downtime into valuable engagement.

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